Returns & Exchanges

At UNITOM, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags, security seals, and dust bags are included and intact.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home collection via our portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.